Shipping Policy
Please review this shipping policy before placing an order.
Order Processing
Orders are typically processed after payment has been confirmed.
Processing times may vary depending on product availability, supplier availability, order volume, and whether the item is a standard item or a custom/special-order item.
Custom steering wheels typically take about 3 weeks to be fulfilled from the order date. This timeframe is an estimate and may vary depending on customization details, availability, shipping delays, and order volume.
Shipping Rates
Shipping rates are calculated at checkout based on the item, size, weight, destination, and shipping method.
Large automotive parts may require higher shipping costs due to size, weight, packaging, or carrier requirements.
Shipping Timeframes
Estimated shipping times may vary depending on the carrier, destination, product availability, and other delays outside our control.
We're not responsible for carrier delays, weather delays, incorrect shipping information, or other circumstances outside our control.
Large Items and Special Handling
Some items, including larger automotive parts, may require special packaging, freight handling, or oversized shipping.
You're responsible for making sure your shipping address can receive large packages when applicable.
Incorrect Shipping Information
You're responsible for entering accurate shipping information at checkout.
We're not responsible for packages delayed, lost, or returned due to incorrect or incomplete shipping information.
If an order is returned due to an incorrect address, you may be responsible for additional shipping costs.
Lost, Stolen, or Delayed Packages
Once an order is handed to the carrier, delivery is out of our hands.
We're not responsible for lost, stolen, or delayed packages once the carrier marks them as shipped or delivered.
Contact the shipping carrier directly for delivery issues, tracking updates, or missing package claims.
Damaged Packages
If an item arrives damaged, contact us within 48 hours of delivery.
We may ask for photos of the product, packaging, shipping label, and any visible damage.
Shipping Charges
Original shipping charges are non-refundable unless the issue was caused by our error.
Contact Us
For shipping questions, contact us with your order number and shipping details.