Privacy Policy
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, request a service, submit a form, or communicate with us.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide when using our website, placing an order, requesting a quote, booking a service, or contacting us.
This information may include:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Vehicle year, make, model, trim, or other fitment-related information
- Custom order details, including steering wheel selections
- Messages, questions, or form submissions sent through the website
- Any other information you choose to provide
We may also collect basic website usage information, such as pages visited, browser type, device type, and general site activity, to help improve the website and customer experience.
2. Payment Information
Payments may be processed through third-party payment providers such as Stripe.
We don't store full credit card numbers, full debit card numbers, or complete payment card details on our website.
Payment information is handled by the payment processor according to its own security standards, privacy policy, and terms of service.
3. How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Confirm order details
- Provide shipping and delivery updates
- Respond to customer questions or service requests
- Confirm vehicle fitment or custom order details
- Schedule or discuss installation-related services
- Communicate about returns, refunds, exchanges, or damaged items
- Improve our website, products, services, and customer experience
- Detect, prevent, or respond to fraud, unauthorized activity, or misuse of the website
- Comply with legal, tax, payment processing, or business record requirements
4. Sharing of Information
We don't sell your personal information.
Your information is only used as needed to process orders, communicate with you, provide services, and operate the website.
5. Shipping, Suppliers, and Fulfillment
Some order information may be used to process, package, ship, or complete a customer order.
For custom steering wheel orders or fitment-specific products, vehicle and order details may be used to confirm product compatibility and order accuracy.
6. Cookies and Website Data
Our website may use cookies or similar technologies to support basic website functionality, improve the customer experience, maintain cart features, analyze website traffic, and help the site operate properly.
You can adjust your browser settings to block or limit cookies, though some website features may not work correctly if cookies are disabled.
7. Data Retention
We may retain your information for as long as reasonably necessary to process orders, provide customer support, maintain business records, comply with legal or tax obligations, resolve disputes, and operate the business.
8. Customer Choices and Requests
You can contact us to request that your personal information be updated or corrected when applicable.
Certain information may need to be retained for legitimate business, tax, accounting, fraud prevention, dispute resolution, or legal reasons.
9. Third-Party Services
Our website may use third-party services, including payment processors, shipping tools, embedded website tools, or other services that help the website function properly.
We're not responsible for the privacy practices, security, content, or policies of third-party services. Please review the privacy policies of any third-party services you use.
10. Updates to This Privacy Policy
We may update this Privacy Policy at any time. Updates will be posted on this page with the revised content.
Continued use of the website after updates are posted means you accept the updated Privacy Policy.
11. Contact Us
For questions about this Privacy Policy, your information, or how we handle customer data, please contact us directly.